Frequently Asked Questions

Everything you need to know about shopping with Watson Hire

What are your shipping options and delivery times?

We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, Watson Hire ships to over 50 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.

Are your products covered by a warranty?

Yes, all products purchased from Watson Hire come with a standard 12-month manufacturer's warranty against defects in materials and workmanship.